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5

Thank you for an easy appointment scheduling, getting me in quick, and finding what the problem was! Excellent service and staff!

5

I am a professional automotive technician myself and came in to request a multi point inspection and runnability test. I gave them minute details of what I found but did not say what I actually did to it nor told them I am a technician. I came in because I don't have a a scanner that does power balance and I just dont have the time and space to do this work. They performed a power balance test with a scanner and found the faulty cylinder which turned out to be a bad spark plug. They also noted other faulty parts of which I knew of and they nailed spot on. They noticed the new brake pads and rotors I changed, and also mentioned a front wheel bearing coming loose, which I discovered when changing my brakes and ordered the parts to. The price of parts was very expensive but this is just how mechanics and auto shops make money and do business. You can definitely find parts cheaper but you have to remember that the parts are priced like that because they come with a warranty. There may be other issues associated with my truck but I don't expect them to know this until these repairs are done and a road test is performed. I declined the repair as I can do it myself, but I praise this shop for doing the diagnosis and being clear, concise, and truthful. 5 stars.

5

I am new to the Palmer area and needed to find a trusted mechanic. The customer service from the moment you walk in is excellent. They were very honest with me about my vehicle's needs and that is important to me. Some shops take advantage of women and Edmonds Import Auto certainly did not give me that impression. I will be recommending them to my friends and family. Thank you Edmonds for a great experience. I will be back for all my vehicle maintenance. Theresa

5

I've been taking my truck to Edmonds for four years and they've always been courteous, fair and honest in their communications on what I need. They don't pressure you to do costly optional repairs, and they even seem excited when they find ways to save the customer money. I'll definitely be bringing my truck and any future vehicles I might own here.

5

Their rewards program is great! Last year I took advantage of their “prepay 2 oil changes and get the third free “ I had used the first 2 but it had been so long I forgot about the free one. I went in last week to get an oil change and they told me it was free. It came at a good time since gas and the price for everything has gone through the roof. They also reattached my trunk latch cable for free.

5

Edmunds got me in very promptly and finished the job in one day! Hunter was courteous and professional at the front desk and communicated with me throughout the service. I will definitely be coming back!

5

I keep coming back!

5

Awesome customer service!!!

5

Absolutely the best customer service ever!!!!

5

Wonderful, informative service

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