Highly unprofessional, unethical, and has terrible customer service... Wanted a block heater for my 2008 Volkswagen Jetta an IMPORT. They said "that does not exist for that vehicle, however we'll install an oil pan heater and battery blanket". Assuming that they are IN ALASKA, they "should" know what they are talking about. Well they called and informed me the work was complete and that they could have installed the requested block heater. ??? UNPROFESSIONAL Fast forward a few years and that vehicle needed replaced. I found a Volkswagen Tiguan on craigslist with a clean record. I coordinated with the seller to meet after discovering the vehicle had a clean title. He proceeded to tell me "I am an Edmond's OWNER and the car is actually rebuilt". ??? UNETHICAL And now this year, my partner used them for a similar service (without knowing my history). As I am waiting for her to pickup her vehicle, I see a garage employee pull out with a customer BMW and fishtail recklessly in the back parking lot. ??? POOR CUSTOMER SERVICE PS I hate facebook but I hate Edmonds more and want people to save their time and money Hey Edmonds respond to a negative review and prove us wrong