Palmer Auto Repair

I brought my car in for a noise under the hood. Tracey and Ryan were very professional and courteous with helping me. I was pleasantly surprised with the issue not being anything major. I received a reasonable estimate and will be getting the repair done soon. I would highly recommend Edmonds to everyone! 😊

at this point i cant recomend them. brought my car in for a tire change over which when I dropped the car off I made sure to tell them that there is a set of wheels on the back seat and that those tires are going on the car and no tires are going back on to those wheels. about 2 hours after the scheduled appointment they called asking what exactly they were doing with it. clearly notes either were not taking or read. then they were suppose to test drive the car to help detirmine if it needs an alingment. I let them know when I dropped it off that the rear tires had wear on the inside tread which would mean worn suspension parts or an alignment issue. also let them know it pulls to the left which it should not be doing. at the time of pick up they said that 2 of their techs drove the car and both said the alingment is fine after changing the tires. they said the issue was tires because of the uneven wear. uneven wear typically is a suspension, steering or alingment issue. sometimes a faulty tire but when multiple tires have uneven wear and the car pulls to either side its clearly not a tire issue. car still pulls to the left, how 2 techs could drive the car and not notice this or think it's fine is beyond me.

performed work in a timely manner

Wow!! Fantastic service and very knowledgeable staff. The prompt and thorough technical troubleshooting required to resolve my particular issue(s) were second to none. Hard job well done!! Thank You and see again without a doubt.

Amazing service, despite having an old car they sourced a part quickly and had us back on our roadtrip within 3 days of coming in. The team were very friendly and explained everything as it was being done. Free hot drinks and cookies helps too ;) If I lived in the area they'd be my first choice.

I had an electrical issue with my 2004 Mercury Monterey minivan that was quickly diagnosed and fixed the first time. I took this vehicle to a local Ford dealer who charged me approximately $100 to say they couldn’t find the problem. Highly suggest taking you car to Edmonds!!!

Great service thanks

the staff there is very friendly and nice to work with. they have helped me several times and took good care of me and my needs. thank you Edmonds great job.

Well the guys at this shop must have seen this single mom coming! $2800 in repairs only to pick up a broken car. They refused to take it on a test drive or put it on the diagnostic. The very day that I got it back the check engine light came on and the computer said the very thing that I took it to them to fix and within the week I had to replace a brake line and a tie rod end and I still have to figure out what the computer is saying and why the check engine light is on and it chugs down the road. Nice people but terrible job. I would not return or recommend them in the future. It’s too bad too because Mike seemed like a nice guy but like any shop it’s all about how much money they can extort from you ☹️

Even with how busy they were, and the parking situation due to construction they squeezed my sons car in. Got er fixed up and a fair price.