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2

We did not have the best experience with Edmonds. They did good work on our car, but they were not very timely about it. Our car was there for three weeks. Granted I know that it takes a long time for parts to get to Alaska and I do not hold them accountable for that. However, they obviously did not do their fastest work. For example, we approved our car to be worked on Friday at noon. They told us then that It would take three days to get parts. On Monday I called to see if the parts had arrived yet, because some shipping companies work weekends. Turns out, they hadn't even ordered the parts yet. I called back Thursday and parts still hadn't arrived, but they told me that the parts should arrive Friday, so I assumed that they meant that they would work on it Friday. We called back Friday, they said they never had any intentions to work on it Friday, come back Tuesday (Monday was memorial day.) Tuesday comes, and our car was supposedly was scheduled at 10 that morning. We call at 4:30 and they tell us that they didn't end up finishing and they found something else. We approve that work and the "three day shipping" starts over. That means the part should be there Friday, they didn't work on our car until Monday, and didn't finish our car until Tuesday. Mind you we didn't have a car this whole time considering that is our only car. They didn't make me feel valued as a customer.

5

Quick and $1000 less than the dealer!

5

Great service! We have been coming here for the last decade and this group has always done our family right!

5

I came in with a lot of car issues and these guys were patient, professional and extremely knowledgeable. Hunter had incredible customer service and I felt like they really went beyond with all their help. I'll be returning and recommending to everyone!

5

Thus is always my first choice to take my Charger and my Jeep. Great customer service and they get services done fast.

5

Professional, courteous, thorough, and had my car, which needed a timing belt kit,etc finished in record time !! I am well pleased !!

5

Got me in quick when heard I was having trouble with brakes and very thorough inspection and preparing me for how long it might take, up front about it and making sure I understand what’s going on with my brakes. A real class act!

5

Excellent everything!!!

5

Great service

5

Very knowledgeable team of service reps, tech guys and mechanics. Reasonable prices and service time.

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